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Customer Experience Management Africa
October 9, 2018 - October 10, 2018
Key topics at the 2nd Annual Customer Experience Management Africa Conference are as follows:
- Deliver personalised digital customer service for today’s consumers
- Leverage real-time analytics and data to gain a 360 view of your customers
- Unlock customer insights to drive performance and profitability in a multi-channel contact centre
- Customer of the Future: 2020 and Beyond
- Big Data and Predictive Analytics in the Omnichannel Era
- The Changing shape of CEM in the Digital World
Venue: Radisson Blu Hotel, Nairobi, Kenya
Date: 9 – 10 October 2018
Time: Whole day event
Book at: https://fleming.events/register/?eventid=78891&ticketid=79287
Email: event.inquiries@fleming.events
Tel: +421 257 272 232
Website: https://fleming.events/customer-experience-management-africa/