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Customer Experience Management Africa

October 9, 2018 - October 10, 2018

 

Key topics at the 2nd Annual Customer Experience Management Africa Conference are as follows:

  • Deliver personalised digital customer service for today’s consumers
  • Leverage real-time analytics and data to gain a 360 view of your customers
  • Unlock customer insights to drive performance and profitability in a multi-channel contact centre
  • Customer of the Future: 2020 and Beyond
  • Big Data and Predictive Analytics in the Omnichannel Era
  • The Changing shape of CEM in the Digital World

Venue: Radisson Blu Hotel, Nairobi, Kenya

Date: 9 – 10 October 2018

Time: Whole day event

Book at: https://fleming.events/register/?eventid=78891&ticketid=79287

Email: event.inquiries@fleming.events

Tel: +421 257 272 232

Website: https://fleming.events/customer-experience-management-africa/

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Details

Start:
October 9, 2018
End:
October 10, 2018

Organizer

Fleming
Phone:
+421 257 272 232
Email:
event.inquiries@fleming.events
Website:
https://fleming.events/customer-experience-management-africa/

Venue

Radisson Blu Hotel, Nairobi, Kenya
Kenya + Google Map